Privacy Policy

Last updated: September 2026

This Privacy Policy explains how jitan.co.uk (“this website”, “I”, “me”) collects, uses and protects personal information when you visit or interact with the website.

I respect your privacy and aim to collect only the information necessary to operate the website, respond to enquiries and, where applicable, process orders.

Information I collect

Depending on how you use the website, I may collect:

  • Contact information, such as your name and email address, when you contact me through the website.
  • Order information, such as your name, email address, billing address and delivery address if you purchase something through the shop.
  • Technical information, such as your IP address, browser type and device information, where this is automatically provided by the website or its security services.
  • Information you choose to provide, such as the contents of messages or enquiries submitted through the website.

I do not intentionally collect sensitive personal information through this website.

How I use your information

Personal information may be used to:

  • respond to enquiries and messages;
  • process and fulfil orders;
  • arrange delivery of purchased items;
  • provide customer service;
  • maintain and operate the website;
  • protect the website against spam, abuse and fraudulent activity; and
  • comply with applicable legal, accounting and tax requirements.

I do not sell or rent your personal information.

The online shop

The website uses WooCommerce to provide its online shop.

If you place an order, WooCommerce may process information required to complete and manage that order, including your name, contact details, billing information and delivery information.

Payment services are not currently integrated directly into the website. If payment methods are added in the future, this Privacy Policy will be updated where necessary to explain how the relevant payment provider processes personal information.

Contact forms and spam protection

If you submit an enquiry through a contact form, the information you provide will be used to respond to your message.

The website uses reCAPTCHA to help prevent spam and automated submissions. reCAPTCHA may collect technical information about your device and interaction with the website in accordance with Google’s applicable privacy terms.

Your message and contact details may be retained for as long as reasonably necessary to deal with your enquiry and for legitimate administrative or legal purposes.

Cookies

This website does not currently use advertising or analytics cookies.

Some cookies may nevertheless be used by WordPress, WooCommerce or other website functionality where they are necessary for the website to operate. For example, WooCommerce may use cookies to support shopping-cart and checkout functionality.

You can control or block cookies through your browser settings. Blocking necessary cookies may affect some website functionality.

Fonts

The fonts used on this website are hosted locally on the website’s own server. Your browser therefore does not need to request fonts from external font services such as Google Fonts.

Third-party services

The website currently uses limited third-party services where necessary for specific functionality, including reCAPTCHA for spam protection.

Third-party services may process technical or personal information in accordance with their own privacy policies.

No third-party advertising, analytics or social-media embedding services are currently used on this website.

How long I keep your information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including any period required for legal, accounting or tax purposes.

Order information may need to be retained for longer periods where required by law.

Your rights

Under applicable UK data protection law, you may have rights including:

  • the right to request access to personal information held about you;
  • the right to request correction of inaccurate information;
  • the right to request deletion of your information where applicable;
  • the right to object to or restrict certain processing; and
  • the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact me using the contact details provided on this website.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

Data security

Reasonable technical and organisational measures are used to protect personal information.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, the services used or applicable legal requirements.

The date at the top of this page indicates when it was last updated.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me through the contact details provided on the website.

Website: jitan.co.uk