There is the authority an organisation chart describes, and there is the authority that actually operates. They overlap, but never completely, and the space between them is where a surprising amount of institutional life happens…
Posts tagged Authority
The Comprehension Gap
There is a failure mode that appears in organisations of every kind and at every scale. It is not caused by bad people, or greed, or negligence, though those things may compound it. It is…
Move Authority to the Information
There is a standard model for how authority and information are supposed to interact in an organisation. The people at the top have the authority to make decisions. The people at the bottom have the…